Keywords: Service levels
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Journal Articles
British Food Journal (2003) 105 (11): 826–834.
Published: 01 December 2003
... , pp. 74 ‐ 9 . TUC (2000), “ Students at work ”, Trade Union Congress , London . © MCB UP Limited 2003 Catering industry Service delivery Service levels The aim of a catering establishment is to make a profit by providing meals. To be successful, this demands...

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