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Keywords: Shopping experience
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Journal Articles
Understanding consumer loyalty to private labels: a structural equation modelling study in food retail
Available to Purchase
Journal:
British Food Journal
British Food Journal 1–16.
Published: 20 March 2026
...Claudia Miranda Veloso; Juliana Pinto; Sónia Calado; Bruno Sousa Purpose To examine how human-centric retail variables, shopping experience, perceived risk and private-label image, shape consumer loyalty to store brands and to the food retailer that owns them. Design/methodology/approach...
Journal Articles
An empirical test of experiential shopping in food retailing
Available to Purchase
Journal:
British Food Journal
British Food Journal (2013) 115 (5): 639–652.
Published: 10 May 2013
...Mark Lang; Neal H. Hooker Purpose The purpose of this paper is to investigate whether the influence of shopping experience on consumer satisfaction shown in non‐food retail sectors has a similar effect in food retailing, specifically with large‐scale grocery retailers. The paper also investigates...
