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Keywords: e-consumer satisfaction
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Journal Articles
Enhancing consumer experience in food delivery through hybrid analytical models
Available to Purchase
Journal:
British Food Journal
British Food Journal (2025) 127 (12): 4873–4887.
Published: 26 September 2025
...-loyalty e-consumer satisfaction Artificial neural network The rapid expansion of Online Food Delivery Services (OFDS) has been propelled by the ongoing digital transformation, reshaping consumer behaviour and expectations in profound ways (Kalantarzadeh, 2024). By facilitating convenient, app...
Journal Articles
Operational excellence in online food delivery service: the role of food biosafety measures
Available to Purchase
Journal:
British Food Journal
British Food Journal (2024) 126 (12): 4485–4502.
Published: 22 October 2024
...' influence is only indirect and mediated by satisfaction. 06 05 2024 29 08 2024 03 10 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only E-service quality Product quality E-consumer satisfaction E-loyalty Technology acceptance...
