Update search
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
NARROW
Format
Journal
Type
Date
Availability
1-3 of 3
Keywords: e-service quality
Close
Follow your search
Access your saved searches in your account
Would you like to receive an alert when new items match your search?
Sort by
Journal Articles
Enhancing consumer experience in food delivery through hybrid analytical models
Available to Purchase
Journal:
British Food Journal
British Food Journal (2025) 127 (12): 4873–4887.
Published: 26 September 2025
... Carrion Bosquez can be contacted at: nelson.carrion@ucn.cl 30 07 2025 11 08 2025 01 09 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Food delivery Food biosafety measures e-service quality Product quality Brand image e...
Journal Articles
Impact of online food delivery usage on switching costs, variety seeking and marketing exposure
Available to Purchase
Journal:
British Food Journal
British Food Journal (2025) 127 (4): 1270–1286.
Published: 24 January 2025
... rights only Online food delivery E-service quality Customer satisfaction Switching costs Variety seeking Marketing exposure Variety-seeking is a type of varied behavior among different product variants that is driven by intrapersonal and interpersonal motives (McAlister and Pessemier...
Journal Articles
Operational excellence in online food delivery service: the role of food biosafety measures
Available to Purchase
Journal:
British Food Journal
British Food Journal (2024) 126 (12): 4485–4502.
Published: 22 October 2024
...-service quality, which in turn significantly and directly impact consumer satisfaction and loyalty. This means that it is necessary to consider both visible actions strongly related to product quality and invisible actions that highlight the role of e-service quality in ensuring operational excellence...
