Issues

Key performance indicators for benchmarking health and safety management in intra‐ and inter‐company comparisons

Colin W. Fuller
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Continuous improvement strategies across selected Australian manufacturing sectors

Ross L. Chapman; Paul W. Hyland
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Benchmarking: a study in the supply and distribution of spare parts in a utility

M. Le Sueur; B.G. Dale
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Insights into TQM and downsizing in large organizations

Alan Brown; Ton van der Wiele
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A PC‐based system for benchmarking quality management via ISO 9000 auditing

Chang Zeph Yun; Tay Boon Hou
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