Issues

Benchmarking for the development of quality assurance systems

J. Carlos Prado Prado
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Using pattern matching for the international benchmarking of production practices

Aguinaldo Santos; James A. Powell; John Hinks
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Achieving MRPII Class A status in an SME ‐ A successful case study

Paul Humphreys; Larry McCurry; Eddie McAleer
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Building benchmarking competence through knowledge management capability ‐ An empirical study of the Kuwaiti context

Ahmad Al‐Athari; Mohamed Zairi
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Benchmarking Singapore’s high‐TQM maturity organisations

Woon Kin Chung
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Editorial

Editorial

A. Gunasekaran
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