Issues

On functional differences and quality understanding

S. Thomas Foster; Lyman Gallup
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Assessment of products’ standards in Jordanian manufacturing companies

Ibrahim Rawabdeh
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The increasing scope of training and development competency

Zane Berge; Marie de Verneil; Nancy Berge; Linda Davis; Donna Smith
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A business excellence approach to generic benchmarking in SMEs

Rodney McAdam; Michael Kelly
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Benchmarking performance management systems

Amir M. Sharif
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Editorial

Benchmarking in education

A. Gunasekaran
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Internet editorial

Internet editorial

Ronald E. McGaughey
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Note from the managing editor

Note from the managing editor

John McHale
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