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Fiorenzo Franceschini
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Journal Articles
Distributed manufacturing: Proposal for a conceptual scale based on empirical evidence in the rubber and plastic sectors
Available to Purchase
Benchmarking: An International Journal (2020) 27 (1): 430–470.
Published: 27 September 2019
Journal Articles
Tourism services quality (TourServQual) in Egypt: The viewpoints of external and internal customers
Available to Purchase
Benchmarking: An International Journal (2006) 13 (4): 469–492.
Published: 01 July 2006
Journal Articles
A worldwide analysis of ISO 9000 standard diffusion: Considerations and future development
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Benchmarking: An International Journal (2006) 13 (4): 523–541.
Published: 01 July 2006
Journal Articles
An empirically validated quality management measurement instrument
Available to Purchase
Benchmarking: An International Journal (2006) 13 (4): 493–522.
Published: 01 July 2006
Journal Articles
A benchmarking implementation framework for automotive manufacturing SMEs
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Benchmarking: An International Journal (2006) 13 (4): 396–430.
Published: 01 July 2006
Journal Articles
The use of multi‐attribute utility theory to determine the overall best‐in‐class performer in a benchmarking study
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Benchmarking: An International Journal (2006) 13 (4): 431–446.
Published: 01 July 2006
Journal Articles
Role of human factors in TQM: a graph theoretic approach
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Benchmarking: An International Journal (2006) 13 (4): 447–468.
Published: 01 July 2006
Journal Articles
Benchmarking: An International Journal (2006) 13 (4)
Published: 01 July 2006
Journal Articles
Benchmarking: An International Journal (2006) 13 (4): 542–544.
Published: 01 July 2006
Journal Articles
Tools and supporting techniques for design quality
Available to Purchase
Benchmarking: An International Journal (1999) 6 (3): 212–219.
Published: 01 September 1999
