... studies that identify and examine readiness factors to effectively cope with such situations, particularly in the context of the hospitality sector. This study aims to investigate readiness factors for boosting the performance and resilience of the hotel industry after a crisis like COVID-19. Design...

...Abdulkader Zairbani; Senthil Kumar Jaya Prakash Purpose This study aims to illustrate the improvement of competitive strategy (CS) and organizational performance during the last 30 years and demonstrate the enhancement of cost leadership strategy (CLS) and differentiation strategy (DS...

... the first definition in the field, which can be understood as the organization’s dynamic capability to leverage its digital assets to promote sustainable performance in economic, environmental and social dimensions. Regarding the analyzed models, 72 maturity models were identified considering both domains...

...Shamita Garg; Sushil Purpose Globalisation has benefitted both developed and emerging markets. However, few recent studies have pointed out that globalisation has failed to deliver promising results. This research aims to examine the impact of globalisation on different performance aspects...

...Dhawal Sharad Jadhav; Subrat Sarangi Purpose Over the past years, business strategies have been designed to improve ‘firms' financial and non-financial performances and achieve sustainable development, leading to corporate sustainability. This article is a bibliometric analysis of two decades...

...Surajit Bag Purpose The objective of this study is to investigate the impact of restorative supply chain practices on sustainability performance in a circular economy (CE). The moderating effect of supply chain managers' perceived professional status on restorative supply chain practices...

... of generic sustainable supply chain management (SSCM) practices. This study aims to identify SSCM's barriers, practices and performance (BPP) indicators in the HVEI context. Design/methodology/approach The results are derived from case studies of four multinational manufacturers. Within-case and cross...

... opened stores and acquired stores of a large supermarket (S/M) network in Athens, for a period (financial year 2014) where the network began to refocus on its organic growth after a two-year period of deep recession (financial years 2012–2013). To evaluate the performance effects of both strategies...

... sample of Finnish SMEs. In addition to the examination of the relationship between TQM and company performance in terms of customer satisfaction, personnel satisfaction and company reputation, the study takes a view on the possible effects of the industry, the company size and the certified quality...

... investigated as contributing to team performance since it is difficult to develop and engage teams. But the effect of (organizational) team culture on team effectiveness (TE) has received less support. Therefore, this paper examines how factors such as organization team culture (OTC) affect different...

...Rana Basu; Prabha Bhola Purpose This paper attempts to empirically model and analyse interrelationships of quality management (QM), information technology (IT) and entrepreneurial culture (EC) with its impact on performance of Indian IT enabled service small and medium size enterprises (SMEs...

...Ramadas Thekkoote Purpose Supply chain analytics with big data capability are now growing to the next frontier in transforming the supply chain. However, very few studies have identified its different dimensions and overall effects on supply chain performance measures and customer satisfaction...

... for implementing AMTs. Successful implementation of AMTs helps in reducing the lead time and improving overall business performance. Research limitations/implications The findings of this study will help organizations in the implementation of AMTs for improving productivity and business performance. The study...

...Ramji Nagariya; Divesh Kumar; Ishwar Kumar Purpose Despite increasing attentions to sustainable service supply chain management (SSSCM), a framework for performance evaluation of sustainable service only supply chain management (SSOSCM) is still missing. This paper tries to fill this gap...

... Publishing Limited Licensed re-use rights only Flexibility Maturity model Comparative study Benchmarking Performance The flexibility captures internal and external change forces needed for growth and survival. Flexibility is required to sustain the changing business environment while...

... (TRRA), are privatized. The aim of the study is to evaluate the performance of these privatized ports by multi-criteria decision-making (MCDM) approach. Design/methodology/approach The application process is performed by a MCDM model. This model includes both criteria (dry bulk, liquid bulk, general...

...B M Razzak; Robert Blackburn; George Saridakis Purpose This paper investigates the linking between employees' working life (EWL) and job performance of ethnic minority Bangladeshi restaurants in Greater London. Design/methodology/approach The authors use in depth face-to-face interviews of 40...

.../methodology/approach This paper reports a mixed-method approach for sustainable organization. Initially, the waste management and sustainability factors have been linked together for finding the relation between them through the situation, actor, process, learning, action, performance (SAP-LAP) linkages...

... of diverse exogenous variables on the WCM efficiency and firms' performance. Design/methodology/approach DEA is applied for deriving WCM efficiency for 212 Indian manufacturing firms over a period from 2008 to 2019. Also, the effect of human capital (HC), structural capital (SC), cost of external...

... and assesses performance implications of relationship quality for both buyer and its major supplier in the exchange. Design/methodology/approach Confirmatory factor analysis and path analysis were performed based on data collected from manufacturers in a survey. The hypotheses were tested using path...