...: The authors report no conflicts of interest in this work. 27 09 2024 24 05 2025 30 10 2025 22 12 2025 © Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Manufacturing practice Quality management GMP training Intelligence...

... and the impact of Industry 4.0 on it, this research seeks, through a technical point of view, to comprehend the state of the art of quality 4.0 and intelligent quality management (IQM) by defining concepts, technologies, challenges and applications. Design/methodology/approach The review was conducted only...

... articles of more than 25 years from three databases: Scopus, Web of Science, and Science Direct, were used in this review. Keywords are “operational excellence procedures,” “process excellence,” “process improvement,” “quality management,” “productivity improvement,” “manufacturing procedures,” “small...

... in this setting. The insights gained from this research are relevant to both retailing and quality management literature. Considering the growing prevalence of transformations in the retail industry, the study provides practical implications for retail managers in effectively navigating these changes. The main...

...Rana Basu; Prabha Bhola Purpose This paper attempts to empirically model and analyse interrelationships of quality management (QM), information technology (IT) and entrepreneurial culture (EC) with its impact on performance of Indian IT enabled service small and medium size enterprises (SMEs...

... Limited 2021 Emerald Publishing Limited Licensed re-use rights only The models of management systems, for instance, those of environmental management, quality management and food safety management, also stand out as essential for the business results by the development of productivity...

...Lillian Do Nascimento Gambi; Fabiane Letícia Lizarelli; Alex Ribeiro Rosa Junior; Harry Boer Purpose The aim of this study is to investigate the effects of soft and hard quality management (QM) practices on innovation performance, considering innovation practices as a contextual variable mediating...

... of governance and quality management (Soysa et al., 2018), the relationship between them seems not to have been explored by recent scientific literature in the context of healthcare supply networks. Therefore, an evaluation of the influence of governance mechanisms on quality in healthcare supply...

...Matloub Hussain; Mehmood Khan; Mian Ajmal; Bilal Ahmad Khan Purpose Supply chain quality management (SCQM) has gained less attention in the Arab world, and there is a clear dearth in existing research on this topic, particularly in service organizations. Therefore, the purpose of this paper...

... their existing quality management initiatives, which, in turn, could improve the employee’s organizational commitment. Originality/value This study contributes to the industry and academia by exploring the perceptions of working-class, blue-collar employees, which has received limited attention till date...

... lack the will to implement quality management (QM) practices. Using a comparative study, the purpose of this paper is to understand the status of QM practices in SMEs of emerging economies. Design/methodology/approach A survey-based approach was adopted to understand the established QM practices...

... re-use rights only Quality management Assessment Food safety In recent years, there has been growing awareness on food safety and motivation at all levels of food chain to evolve India as the hub of food trade center. This can be achieved by ensuring compliance at all stages...

...Rawan Ali Saleh; Rateb J. Sweis; Firas Izzat Mahmoud Saleh Purpose The purpose of this paper is to investigate the impact of hard total quality management (TQM) practices on operational performance dimensions in manufacturing organizations. Design/methodology/approach The study was designed...

... and the internal environment (Curran, 2013). For good quality management, one should have trained professionals, properly placed in their duties. In addition, there must be commitment to the execution process of the activities and meeting the demands of health service. Mezomo (2001) points out...

..., and certification services in order to implement quality management systems within organizations. Research limitations/implications The current study is limited to the quality management services. If necessary to apply the same model to other areas, it is necessary looking for documents and regulations...

...Rateb J Sweis; Hala Jamal Al-Ghawi; Noor Abdel-Aziz AlSaleh; Zu'bi M.F Al-Zu'bi; Bader Y Obeidat Purpose – The purpose of this paper is to gain a better understanding of internal benchmarking through the evaluation of quality management in two quality departments (Quality Assurance (QA...

... implications – The insights offered in this paper derives authentic value for any consulting company that is interested to benefit from the opportunities bought by the BI technologies. Quality management also gets a new dimension when technology is integrated into business. Originality/value...

... implemented in those companies, however with some drawbacks. The studied companies adopt Six Sigma in association with other quality management approaches, mainly ISO 9000: 2008 and lean production. Research limitations/implications – The study was limited to three service companies. Therefore...

...Alemu Moges Belay; Fentahun Moges Kasie; Petri Helo; Josu Takala; Daryl J. Powell Purpose – The purpose of this paper is to investigate the relationship between quality management practice and labor productivity in labor-intensive manufacturing companies in a developing nation and benchmark...

...Fuzi M. Abusa; Peter Gibson Purpose The purpose of this paper is to investigate the extent of total quality management (TQM) implementation in Libyan manufacturing companies (LMCs), and evaluates the impact of ISO 9000, and company size on its implementation. Design/methodology/approach...