...Rano Khan Wassan; Shakeel Ahmed Shaikh; Hussain Bux Marri; Muhammad Saad Memon; Syed Feroz Shah Purpose Green, lean and six sigma (GLSS) practices are widely used and well accepted techniques that have the capability to improve the economic, social and environmental performance of Pakistani small...

...Daniele dos Reis Pereira Maia; Fabiane Letícia Lizarelli; Lillian Do Nascimento Gambi Purpose There is increasing interest in the connection between Industry 4.0 (I4.0) and operational excellence approaches; however, studies on the integration between Six Sigma (SS) and I4.0 have been absent from...

...Michael Sony; Jiju Antony; Subhash Naik Purpose Lean Six Sigma (LSS) is one of the most popular and widely used business improvement methodologies. However, many organizations discontinue LSS despite a plethora of studies on the critical success factors. The purpose of this study is to answer...

...Michael Sony; Subhash Naik Purpose Six Sigma is a well-established powerful business strategy for achieving operational excellence (OPEX). However, previous studies have suggested that the Six Sigma may negatively impact organizational creativity and innovation. The C-K theory is one of the most...

...Doraid Dalalah Purpose The purpose of this paper is to assess and benchmark Six Sigma strategies in services sector, namely, the telecom field, by establishing tables of fallouts of non-conforming services and their associated costs along with a custom data envelopment model for benchmarking...

...Michael Sony Purpose Lean Six Sigma is a most widely used technique in quality management. In manufacturing and service industries, this technique is used for process excellence. In the power sector, there has been hardly any study on the usage of LSS. Can LSS transform the ailing power sector...

...Raja Sreedharan V.; Vijaya Sunder M.; Raju R. Purpose The purpose of this paper is to review the existing literature on the critical success factors (CSFs) of various continuous improvement (CI) like total quality management (TQM), Lean, Six Sigma and Lean Six Sigma (LSS), and perform a content...

.../value This study considers both total quality management and Six Sigma practices for defining a new set of infrastructure and core QM practices in Indian manufacturing organizations. Dr Vishal Singh Patyal is the corresponding author and can be contacted at: vspatyalnitie@gmail.com 19 11 2015...

...Paulo Augusto Cauchick Miguel; Marly Monteiro de Carvalho Purpose – The paper reports case studies conducted in services organizations that apply Six Sigma in an emerging economy. Aspects of human resources and full-time specialist, infra-structure, top management leadership, customer...

... benchmarking efforts, this study uses the Baldrige process to identify benchmarking opportunities for process improvement in health care organizations. Cliff Welborn can be contacted at: cwelborn@mtsu.edu © Emerald Group Publishing Limited 2013 Six Sigma United States Health care...

.../methodology/approach Previous generations of benchmarking have been developed and utilized in the last century. Watson's generational benchmarking model predicted that global benchmarking would encompass future benchmarking. Watson's Strategic Benchmarking: Reloaded with Six Sigma links Six Sigma...

...Paulo Augusto Cauchick Miguel; Eduardo Satolo; João Marcos Andrietta; Felipe Araújo Calarge Purpose Six Sigma program is an approach currently adopted by many companies, which involves a highly disciplined and guided process, in which applications of many different tools and techniques aim...

... Six sigma Medicines Brazil Clinical laboratories have undergone various transformations in recent decades. Pressured by economic factors and increased technological complexity (Plebani, 2006), they are being forced to apply concepts of quality systems to guarantee the quality of analysis...

...Paulo Augusto Cauchick Miguel; João Marcos Andrietta Purpose The purpose of this paper is to present part of the results from a survey on Six Sigma, more specifically to identify the best practices in the use of the Six Sigma methodology. Design/methodology/approach Data were collected...

... to be “six‐sigma benchmarking.” Research limitations/implications The questionnaires was distributed to only Turkish SME's in the electric‐electronic industry. The number can be enlarged and also new industries can be added to the research. Practical implications A very useful guide for the companies...