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Purpose

This paper aims to assist and offer workarounds for dysfunctional situations in library development situations.

Design/methodology/approach

Uses practical solutions gained from experience to avoid or deal with dysfunctional situations.

Findings

Development, by its very nature, is anything but straight forward. For a number of reasons, development efforts can get off track.

Originality/value

Suggests practical strategies for minimizing dysfunctional elements in library development efforts.

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