Chapter 10: Structural Barriers to Achieving Decent Work in the Greek Hospitality Industry: A Critical Employment Relations Approach

Using a critical employment relations approach, the chapter illustrates the implications of labour market reforms for workers. It traces changes in public policy and includes worker reflections on their conditions from data collected during 2018–2019. It unravels the antagonistic and conflict-driven elements of the employment relationship; a relationship that has been re-shaped by the active role of the State whose intervention favoured the employers' side at the expense of employees' interests. In addition, to shed light on the effects of the pandemic that broke out in February–March 2020, the chapter also draws upon secondary data such as newspaper articles and reports, as access to workers during the pandemic was practically difficult while the latter is still evolving. The chapter concludes by demonstrating that the crisis and labour market reforms was an opportunity for employers to introduce and implement a cost-cutting agenda that was in clear conflict with basic facets of a decent work agenda.