Chapter 4: Improving Operational–Developmental Connections: Creating Positive “Butterfly Effects” in Universities

In this chapter, the authors present several current issues that are representative of chinks’ in the armor of university administration today. This study brings into attention the importance of philosophy, society, development and education that serve to strengthen the operational–development nexus in higher education institutions. The objectives are (i) to draw the attention of administrators to these “chinks” in the armor of university operations; (ii) to indicate how their resolution can strengthen the operations–development nexus; and (iii) to encourage continuous reflection on the background of better understandings of a philosophy of management, society, development and education.