Chapter 13: Bloomington Transportation Center: Follow-Up Case Study

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The Socio-Economic Approach to Management (SEAM) is designed to address human or social issues that have an impact on the financial outcomes of an organization. In September 2012 Conbere and Heorhiadi, with a small team of intervener-researchers, introduced SEAM into the Bloomington Minnesota Public Schools Transportation Center, of which Oestreich is the director. The start of the intervention was reported in an earlier case study (Conbere & Oestreich, 2014). This paper is a report of outcomes from the first year and a half of SEAM at the Transportation Center. We have divided the study into two parts, social and economic, although sometimes facts refused to be kept neatly into a designated category. The social is given by Oestreich, and the economic by Conbere and Heorhaidi.