Chapter 13: Measuring Organizational Citizenship of Schools: The OCB Scale

Organizational citizenship describes voluntary and discretionary behavior of teachers that exceeds the formal requirements of the job. A review of the literature identified the conceptual underpinnings of organizational citizenship. Then construct was operationalized for schools. Three theoretical and empirical tests of organizational citizenship behavior were performed in separate samples (elementary, middle, and secondary schools). The results were the same for each sample. The factor structure of the Organizational Citizenship Behavior scale (OCB) was consistent. All analyses identified a single, bipolar construct of high reliability and structural stability. Construct validity was supported, and predictive validity was established in all three samples by linking the citizenship measure to multiple variables. Finally, we presented a research agenda connecting organizational citizenship with other important school properties.