5: Wield the Sledgehammer

You’ve identified your digital transformation goals (Chapter 3) and used the value chain to identify key gaps (Chapter 4). Once you’ve determined the goals and gaps relevant to digital transformation, it is time to assemble the team. Circling back to our New York C-suite, we hear the yearning for a team of unicorn data scientists and digital evangelists that take charge of the transformation. Some collective of superhumans that would wield Thor’s hammer to break the silos of information in the organization, and bring everyone together in pursuing the new goals, new ways of behaving. That talent might not always be accessible, nor be necessary for your firm.