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Book Chapter

The Evolution of Crowdsourcing in HR: Trends, Challenges, and Strategic Implications

Published: 27 April 2026
10.1108/978-1-80592-601-620261001
EISBN: 978-1-80592-601-6
ISBN: 978-1-80592-602-3
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Book Chapter

Augmented Reality in Risk Assessment and Claim Processing: Transforming Decision-making in Insurance

Published: 23 February 2026
10.1108/978-1-80592-551-420261007
EISBN: 978-1-80592-551-4
ISBN: 978-1-80592-552-1
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Book Chapter

Integrating AI and Data Analytics: Transforming Business Education for the Digital Age

Published: 23 February 2026
10.1108/978-1-80592-911-620261014
EISBN: 978-1-80592-911-6
ISBN: 978-1-80592-912-3
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Book Chapter

Future Trends in Eco-HRM: Transforming Human Resource Management for Sustainable Growth

Published: 19 January 2026
10.1108/978-1-83708-660-320261012
EISBN: 978-1-83708-660-3
ISBN: 978-1-83708-661-0
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Book Chapter

Metaverse and Artificial Intelligence: Evolving Technology Frontiers for Enhancing Employee Engagement and Task Performance Among Generation Z Employees

Published: 13 January 2026
10.1108/978-1-83708-250-620251011
EISBN: 978-1-83708-250-6
ISBN: 978-1-83708-251-3
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Book Chapter

Evolution of Transhumanist Ideologies in Modern Human Resource Management: Beyond Traditional Human Capital

Published: 12 January 2026
10.1108/978-1-83708-166-020251002
EISBN: 978-1-83708-166-0
ISBN: 978-1-83708-167-7
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Book Chapter

A Design Thinking Approach for Experiential Tourism-based Entrepreneurship

Serial: Entrepreneurship and Technology in Tourism and Hospitality
Published: 10 October 2025
10.1108/978-1-83708-054-020251002
EISBN: 978-1-83708-054-0
ISBN: 978-1-83708-055-7
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Book Chapter

Sustainability and Tourism Entrepreneurship: Challenges and Motivations of Women Entrepreneurs

Serial: Entrepreneurship and Technology in Tourism and Hospitality
Published: 08 September 2025
10.1108/978-1-83662-256-720251003
EISBN: 978-1-83662-256-7
ISBN: 978-1-83662-257-4
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Book Chapter

Navigating the Digital Frontier: Essential Leadership Competencies for Effective Mentoring – Analysis of Top 5 Fortune 500 Listed Companies

Published: 14 July 2025
10.1108/978-1-83662-252-920251003
EISBN: 978-1-83662-252-9
ISBN: 978-1-83662-253-6
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Book Chapter

Metaverse Integration: Paving the Path from Industry 4.0 to Industry 5.0

Published: 06 June 2025
10.1108/978-1-83662-586-520251011
EISBN: 978-1-83662-586-5
ISBN: 978-1-83662-587-2
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Book
Book cover for The ChatGPT Revolution: How Conversational AI is Transforming Customer Service and Business Operations

The ChatGPT Revolution: How Conversational AI is Transforming Customer Service and Business Operations

Published: 22 May 2025
10.1108/9781835498521
EISBN: 978-1-83549-852-1
ISBN: 978-1-83549-853-8
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Book Chapter

Prelims

Published: 22 May 2025
10.1108/978-1-83549-852-120251012
EISBN: 978-1-83549-852-1
ISBN: 978-1-83549-853-8
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Book Chapter

Voices of the Future: The Evolution and Impact of Conversational AI

Published: 22 May 2025
10.1108/978-1-83549-852-120251001
EISBN: 978-1-83549-852-1
ISBN: 978-1-83549-853-8
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Book Chapter

References

Published: 22 May 2025
EISBN: 978-1-83549-852-1
ISBN: 978-1-83549-853-8
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Book Chapter

ChatGPT: Boon or Bane

Published: 22 May 2025
10.1108/978-1-83549-852-120251002
EISBN: 978-1-83549-852-1
ISBN: 978-1-83549-853-8
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Book Chapter

References

Published: 22 May 2025
EISBN: 978-1-83549-852-1
ISBN: 978-1-83549-853-8
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Book Chapter

Section

Published: 22 May 2025
EISBN: 978-1-83549-852-1
ISBN: 978-1-83549-853-8
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Book Chapter

Transformation in Human–Computer Interaction: The AI-Enabled NLP

Published: 22 May 2025
10.1108/978-1-83549-852-120251003
EISBN: 978-1-83549-852-1
ISBN: 978-1-83549-853-8
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Book Chapter

References

Published: 22 May 2025
EISBN: 978-1-83549-852-1
ISBN: 978-1-83549-853-8
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Book Chapter

Business Fraud Detection, Prevention, and Investigations With Conversational AI

Published: 22 May 2025
10.1108/978-1-83549-852-120251004
EISBN: 978-1-83549-852-1
ISBN: 978-1-83549-853-8
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