Keywords: Business process improvement
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Journal Articles
Business Process Management Journal (2026) 32 (5): 1845–1865.
Published: 13 August 2025
... analysts by providing a catalog of improvement opportunities and corresponding redesign alternatives. By enhancing the decision-making process for process improvement initiatives, this work supports analysts with implementation of business process improvements. Originality/value These pairings...
Includes: Supplementary data
Journal Articles
Business Process Management Journal (2024) 30 (7): 2611–2641.
Published: 21 August 2024
... © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Business process modeling Semantic quality Prompt engineering Business process redesign Business process improvement Business process modeling aims to visually represent, analyze...
Journal Articles
Journal Articles
Journal Articles
Business Process Management Journal (2021) 27 (3): 868–882.
Published: 14 January 2021
... . Anna Schmitt can be contacted at: anna.schmitt@iese.fraunhofer.de 15 10 2019 20 04 2020 29 06 2020 11 08 2020 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Business processes Business process improvement Agile...
Journal Articles
Business Process Management Journal (2020) 26 (6): 1329–1347.
Published: 31 March 2020
...Sandra Bammert; Ulrich Matthias König; Maximilian Roeglinger; Tabitha Wruck Purpose Business process improvement is vital for organizations as business environments are becoming ever more volatile, uncertain, complex and ambiguous. Process improvement methods help organizations sustain...
Journal Articles
Business Process Management Journal (2020) 26 (6): 1283–1305.
Published: 23 March 2020
... © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Business process management Business process redesign Business process improvement Customer centricity Design heuristics The digital age entails challenges and opportunities for companies...
Journal Articles
Journal Articles
Business Process Management Journal (2015) 21 (4): 791–819.
Published: 06 July 2015
... limits of the model and suggests future research opportunities in this field. © Emerald Group Publishing Limited 2015 New product development Leagile Business process improvement Service ratio Strategic objectives Transformation methodology Companies are facing constant...
Journal Articles
Journal Articles
Business Process Management Journal (2014) 20 (4): 571–597.
Published: 01 July 2014
... to identify and resolve the social aspects that cause participants to deviate from the processes, or see them as a burden instead of valuable help for their everyday tasks. © Emerald Group Publishing Limited 2014 Business process improvement Business process friction Business process...
Journal Articles
Business Process Management Journal (2014) 20 (3): 433–454.
Published: 27 May 2014
...Niccolo Curatolo; Samir Lamouri; Jean-Charles Huet; André Rieutord Purpose – As reimbursements fall and costs for services climb, organizations are forced to follow the painful motto of doing more with less. A solution could be the adaptation of industrial business process improvement (BPI...
Journal Articles
Journal Articles
Business Process Management Journal (2012) 18 (2): 284–303.
Published: 13 April 2012
... process and designing a new business process that is very efficient and effective. The design process is quite generic which can be applied to other organisations, especially in the banking sector. Business process improvement Process flow Credit cards Business process re‐engineering Multinational...

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