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1-20 of 37
Keywords: Critical success factors
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal 1–35.
Published: 05 September 2025
...Amna Farrukh Purpose This paper attempts to explore the critical success factors (CSFs) of a green-lean-six sigma (GLSS) strategy to address the pressing environmental sustainability issues of the flexible packaging (FP) industry, including greenhouse gas emissions, resource depletion...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2023) 29 (7): 2009–2033.
Published: 08 September 2023
...Juliano Idogawa; Flávio Santino Bizarrias; Ricardo Câmara Purpose The purpose of this study is to determine the influence of project critical success factors (CSFs) on change management in the context of business process management (BPM). Despite widespread interest in BPM, the existing literature...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2020) 26 (7): 1761–1788.
Published: 10 April 2020
... attributes of supply chain management to achieve a better position in the global market. Aimed at ensuring best supply chain management practices, this study presents the key performance improvement attributes, known as critical success factors (CSFs), within the context of the apparel supply chain...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2020) 26 (6): 1577–1597.
Published: 09 March 2020
... model to show the effect of the client–consultant relationship on net benefits derived from the ERP implementation. Figure 1 Conceptual framework Project management Enterprise resource planning Critical success factors SAP Agency theory DeLone and McLean IS success model Over...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2020) 26 (1): 287–311.
Published: 23 September 2019
... 2018 18 02 2019 17 04 2019 16 05 2019 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Capability Assessment Scale development Critical success factors Business process orientation Measurement instrument The business...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2020) 26 (1): 239–256.
Published: 21 August 2019
.../methodology/approach A systematic literature review (SLR) was conducted, and 25 articles from 12 different countries were selected and analyzed. In addition, through a survey, 113 BPM experts were consulted in order to assist in the evaluation of critical success factors (CSFs) initially identified...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2019) 25 (7): 1841–1866.
Published: 16 August 2019
... of initialising PI practices which are accessible to practitioners, in contrast to a large set of critical success factors. Second, these PI practices transcend particular methodologies, meaning their development can be incorporated into customised, contextualised methodologies, by individual organisations...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2019) 25 (5): 1164–1190.
Published: 28 November 2018
... for the success of process improvements, i.e., culture or structure. Different studies (Jurisch et al., 2014 ; Bronzo et al., 2013) and frameworks (de Bruin and Rosemann, 2007 ; Van Looy et al., 2014) try to understand the critical success factors or capabilities for a process...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2018) 24 (3): 786–813.
Published: 04 June 2018
... presents the current state of the theoretical core and attempts to identify the crossroads that BPM has reached. The study can be replicated in the future to track the changes in the field. Critical success factors Workflow Co-citation analysis Cluster analysis Process modelling Research progress...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2017) 23 (5): 874–896.
Published: 04 September 2017
.... An important issue for an e-B organization is the comprehension of the critical factors that affect its success, in order to realize its full advantages and how it results in efficiency improvements of the organizations. The purpose of this paper is twofold: first to identify the critical success factors (CSFs...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2016) 22 (4): 812–834.
Published: 04 July 2016
... with managers in all three cases resulted in the emergence of variety of critical success factors (CSFs) regarding L6σ implementation in service industry. As it can be seen the great majority of the factors have been identified in all three cases. Moreover the analysis shows that there are two...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2014) 20 (6): 844–864.
Published: 28 October 2014
...Sidhartha S. Padhi; Sarat K. Jena; Ingmar Zanger; Kanwal Kapil Purpose – The purpose of this paper is to examine the state of readiness of the Indian retailing sector for the implementation of mobile retailing applications. It also identifies the most critical success factors (CSFs) for mobile...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2014) 20 (1): 151–174.
Published: 28 January 2014
...Jiwat Ram; David Corkindale Purpose – The authors aim to examine the literature on enterprise resource planning (ERP) to establish whether the critical success factors (CSFs) for achieving stages of an ERP project have been empirically shown to be “critical”. Design/methodology/approach...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2013) 19 (3): 477–495.
Published: 31 May 2013
... and to identify critical success factors in PPM. Design/methodology/approach The authors conducted two complementary literature reviews – a representative literature review to get an overview of possible success factors, and an extended literature review to identify detailed success factor items. To increase...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2012) 18 (6): 992–1019.
Published: 02 November 2012
...Ayon Chakraborty; Kay Chuan Tan Purpose The aim of this research is to explore the implementation of Six Sigma in service organisations. The focus of the investigation is on identifying critical success factors (CSFs), critical‐to quality (CTQ) characteristics, tools and techniques and key...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2011) 17 (3): 403–436.
Published: 07 June 2011
... capability development and innovation. The purpose of this paper is to investigate the promises of 3‐DCE in synthesizing and sustaining critical success factors (CSFs) for organizations, and also to underpin the existing gap between its offerings in devising the CSFs and the “real solutions” essential...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2011) 17 (2): 311–331.
Published: 19 April 2011
... success factors Communication management Research on enterprise resource planning (ERP) implementation and critical success factors (CSFs) has been a relatively popular topic in the IS realm for the past decade. What is driving this agenda is the belief that greater understanding of the various...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2010) 16 (4): 537–565.
Published: 27 July 2010
... implementation challenges from a critical failure perspective and proportion of the failures, as opposed to presenting critical success factors. Failure factors with examples provides a clearer visibility of the costly damages that can be introduced into organisations in the event that these failures are ignored...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2010) 16 (3): 492–507.
Published: 08 June 2010
...Pascal Ravesteyn; Ronald Batenburg Purpose The purpose of this paper is to explore if there is a common ground for the definition of business process management (BPM) and BPM‐systems, as well as the critical success factors (CSFs) for BPM‐system implementation. A BPM‐system implementation...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2010) 16 (2): 282–296.
Published: 20 April 2010
... reduction of business operational cost (Bancroft et al., 1998 ; Holland and Light, 1999). Prasanta Kumar Dey can be contacted at: p.k.dey@aston.ac.uk © Emerald Group Publishing Limited 2010 Manufacturing resource planning Critical success factors Risk management...
