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Keywords: Loyalty intention
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Journal Articles
Consumer Behavior in Tourism and Hospitality (2023) 18 (4): 563–586.
Published: 16 August 2023
...Sahil Singh Jasrotia; Kalyani Mulchandani; Shalini Srivastava Purpose COVID-19 pandemic led to changes in the mental processes of tourists towards online travel agents. Therefore, the study aims to determine the factors affecting experiential loyalty intention of travellers during pre- and post...
