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Keywords: Pay-for-performance
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Journal Articles
Journal:
Chinese Management Studies
Chinese Management Studies (2026) 20 (3): 615–632.
Published: 06 August 2025
...Ziteng Zhang; Mengting Su; Chen Ding; Shuming Zhao Purpose This study aims to investigate the effectiveness of the pay-for-performance scheme in enhancing emotional labor management in e-smile service, drawing on self-determination theory. The authors develop a moderated mediation model...
