.... Research subjects were presidents and high‐level managers at 491 hospitals, at the level of district hospital or above, in Taiwan. Questionnaires were distributed and 104 valid questionnaires were retrieved, resulting in a response rate of 21.18 per cent. Findings The results demonstrated...

... to employ new approaches and adopt new conflict management strategies in different situations. Research limitations/implications This study has focused on exploring the conflict management strategies of only the female presidents in the Rotary Clubs in Taiwan and the USA rather than male presidents...

..., and this model also provides knowledge of collaboration behaviour for managers of high‐tech firms to create appropriate synergy for each party of an alliance. Internationalization Emerging markets Asian firms China Taiwan © Emerald Group Publishing Limited 2013 Asian multinational...

..., China remains the most attractive destination in the developing world for FDI, and Taiwan has been among the top countries investing in China for more than a decade. Multinational enterprises invest in China for various reasons that aim at the same direction – multinational enterprises strive...

... store customers in Taiwan was conducted. A structural equation modeling approach was used. Findings Customer loyalty programs have a partially supported positive impact on relationship quality; service quality has a positive impact on relationship quality; customers with a positive relationship...

... may learn much about developing a proactive national innovation system. China would benefit from using Taiwan as an example of successful innovation at a regional level, given the cultural proximity and trajectory of the innovation‐based indicators. As China embarks upon its newest national mission...

.... Design/methodology/approach First, the financial ratio data of companies with stocks listed in regular stock market and over‐the‐counter stock market in Taiwan and Mainland China are collected and used as sample data. Grey relational analysis is used to rank the enterprises' operation performance...

... communication patterns, complaint actions regarding service failures and food failures, satisfaction with failure recovery, repurchase intentions, and demographics. Adolescents Customers Consumer behaviour Complaints Restaurants Taiwan Service failure handling is an imperative task...

... MNCs at their local subsidiary. Design/methodology/approach A survey of 100 MNCs in Taiwan, Republic of China was used for analysis. The self‐administered questionnaire was designed to examine the extent of difficulty experienced by MNCs in recruiting high, medium and low levels of ICT skills...