... and feedback attribution as moderators, employees’ work goal progress and perceived privacy violation as mediators, and employees’ task performance as the outcome variable. Demographic variables (gender, age, education, tenure in current organization), LMX, positive affect and negative affect were entered...

... indicate that pay-for-performance enhances both surface acting and deep acting in e-smile service. Surface acting positively impacts task performance, whereas deep acting enhances both task performance and proactive customer service performance. Furthermore, perceived insider status weakens the mediating...

... relationships – is deeply valued, workplace small talk (WST) is a strategic tool used by employees to strengthen their interpersonal networks. This study aims to investigate the positive impact of WST on task performance within the Chinese workplace and explores the mechanisms underpinning this relationship...

...Weijie Zhou; Tao Wang; Jianhua Zhu; Yuan Tao; Qingzhi Liu Purpose This paper aims to investigate how perceived working conditions affect employee performance, including safety compliance and task performance, through employee well-being (i.e. job satisfaction) in the context of the coal mining...

... orientation, feedback utility and task performance. Design/methodology/approach The authors conducted a two-wave survey by tracking 195 employees and their supervisors from two representative semiconductor-related equipment companies in China for one month. Findings Results showed that learning goal...

... Limited Licensed re-use rights only OCB Work engagement Task performance Job crafting HR practice Strategic human resource management (HRM) research views job design as a means of achieving the organization’s strategic goals (Becker and Huselid, 2010). Conceived as a top-down process...