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Purpose
The aim of the article is to introduce readers to a novel way of utilizing experts to assist learning
Design/methodology/approach
The article is based on significant experience of using the witness approach over many years.
Findings
We have found that managers and others like using the witness approach. It clearly enhances learning and this has been identified in evaluation studies.
Practical implications
The article shows how organizations can use the witness approach in practical situations.
Originality/value
Most people have never heard of the witness approach and so it will be seen as quite an original contribution to the field.
© Emerald Group Publishing Limited
2005
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