Business school strategy and the metrics for success
Business school strategy and the metrics for success
Thomas H. Journal of Management Development, 2007, Vol. 26 No. 1, Start page: 33, No. of pages: 10
Purpose – The paper aims to present a framework for a systems perspective for business schools to formulate strategy, assess performance and adapt to change resulting from performance, environmental and learning feedbacks. Design/methodology/approach – The paper focuses on the balanced scorecard as a means of measuring performance and modifying business school strategies over time. Findings – The paper provides a range of metrics for business schools from financial lenses to innovation and learning lenses, and adapts the scorecard framework to strategic processes from business planning to feedback and learning. Originality/value – The paper links strategy formulation to key performance indicators and strategic change for business schools. ISSN: 0262-1711
Keywords: Balanced scorecard, Business schools, Knowledge management,Learning organizations, Strategic change
