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Purpose

Most writing about organizations assumes that everyone is sensible and rational and there is a simple and homogenous culture. The paper describes why organizations are in fact difficult to manage and why leadership is always problematical.

Design/methodology/approach

The article is based on a review of the literature plus experience.

Findings

The dark side of organizations needs recognizing.

Practical implications

Organizational members need to pay attention to unrecognized elements of organizational life.

Originality/value

The article exposes much of the naïve writing in management and leadership.

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