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Purpose

The aim of this paper is to examine the use of workshops in delivering learning, particularly with regard to the “Passport to export” programme and its plan to help SMEs succeed in the export markets.

Design/methodology/approach

Looks at how decisions regarding presentation and schedule of the workshops were made.

Findings

The workshop is outstandingly successful with around 96 per cent of the delegates rating it as good or excellent, declaring it a worthwhile investment of their time and being prepared to recommend it to others

Originality/value

Encourages decision makers to undertake learning thereby influencing the growth and development in these businesses and consequently in the economy as a whole.

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