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Purpose

The aim of this paper is to examine how mistakes can help to assist learning.

Design/methodology/approach

The paper presents examples where mistakes are not necessarily mistakes, but simply opportunities to improve or amend the project. Also lists questions to help in the understanding of mistakes, why it occurred, how it was dealt with and feelings regarding the situation.

Findings

Blaming ourselves, or blaming others, does not encourage us. In fact, it is anti‐learning. If we, or our department, or our organization has made a mistake then we might as well get what we can out of it – the learning. Gaining learning from our mistakes takes us away from a culture of cover ups and denial.

Originality/value

Humans make mistakes all the time and the key lesson is how we can be more learning‐focused after discovering a mistake.

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