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Purpose

With organizations trying to compete on a global scale, they are constantly putting energy and resources into performance improvement and change initiatives. The purpose of this research is to make it clear that sustaining performance improvement and making change stick is a truly challenging component for most enterprises.

Design/methodology/approach

The paper identifies three key factors that have strong implications on development and learning in organizations dealing with this subject. This paper discusses how to make sure that improvement is real, avoiding declaring success prematurely and leading so as to make change stick.

Findings

The paper discusses the factors and from these are found some specific actions for business leaders serious about real change and improvement.

Originality/value

The paper provides useful information for business leaders who are serious about real change and improvement.

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