The purpose of this paper is to review a paper that puts forward a practical framework that could help executives and career advisors better understand emotional intelligence and how it may be acquired through training.
This briefing is prepared by an independent writer who adds their own impartial comments.
EI is increasingly accepted to be central to business success, but has been hard to pin down. This paper makes an attempt to offer a training model that might help develop it.
Puts forward the outline of a training program that, if implemented by HR managers, could have a significant impact on EI in the workplace.
Explains EI from the academic and business points of view and offers suggestions on how to develop it in the business environment.
