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Purpose
The article aims to describe a comprehensive performance feedback system that will enhance organizational learning and development.
Design/methodology/approach
This model is based on a review of best feedback practices and theory.
Findings
Good performance feedback must be part of an overall organizational strategy.
Practical implications
Effective worker performance feedback provides a strong base for a learning organization.
Originality/value
The paper recasts worker performance feedback into a holistic, open loop learning system for organizational development.
© Emerald Group Publishing Limited
2012
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