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Purpose

The purpose of this article is to provide a set of practical recommendations or strategies for reducing the potential apathy and/or perceived loss of meaning that may accompany the overuse of common or popular management terms.

Design/methodology/approach

The article summarizes possible unintended consequences (i.e. apathy and perceived loss of meaning) that could develop as a result of repetition or overuse that may be associated with the growing popularity of certain management terms as they emerge. Recommendations for minimizing these unintended consequences are provided.

Findings

Four recommendations for reducing/minimizing potential apathy or perceived loss of meaning that may be associated with overuse of popular management terms are outlined. Two contemporary management terms (innovation and quality) that have been characterized as overused are utilized for illustration purposes to highlight the application of select recommendations. These recommendations include: acknowledging the potential for apathy; providing a context for the overused term; the use of synonyms; and discussing personal perceptions associated with the term.

Originality/value

The article provides a relatively pragmatic perspective on the unintended consequences of apathy and perceived loss of meaning that may develop as management terms emerge, gain popularity, and potentially become overused. Practical recommendations/strategies for reducing/minimizing these unintended consequences are discussed.

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