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Purpose

– The purpose of this paper is to provide some guidelines to help organizations improve e-learning initiatives through the use of purposeful interactions among trainees.

Design/methodology/approach

– The recommendations suggested in this paper are based on a review of research that was conducted in the area of e-learning.

Findings

– The addition of quality online and face-to-face peer interactions may be a way to combat some of the major problems associated with training online. Decisions about just how meaningful interactions should be incorporated depend on the nature of the training program, what you hope to accomplish and your financial and time constraints.

Practical implications

– This paper provides helpful information for organizational leaders or managers who are interested in implementing e-learning initiatives or those looking for recommendations on how to improving current e-learning outcomes.

Originality/value

– This paper will be of value to those who are involved in organizational training and developmental initiatives. The recommendations discussed in this paper will help the reader address important questions regarding how to include purposeful interaction in e-learning initiatives.

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