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Purpose

The paper aims to highlight the challenges of engaging millennial workforce and proposing strategies to address this challenge.

Design/methodology/approach

It is a viewpoint paper that reflects the opinions of human resource (HR) practitioners across industries in India. The views were gathered through telephone and face-to-face interaction with the practitioners.

Findings

Harnessing technology appropriately can help managers gain overall engagement of millennial workforce in the organization.

Practical implications

HR practitioners can manage their millennial workforce better if they understand their characteristics and expectations.

Originality/value

The originality of this paper is that it identifies technology as a hindrance as well as an advantage to engage millennials. It suggests how technology can be harnessed to keep millennials engaged in the workplace.

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