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Purpose

This paper exemplifies the role of emotional intelligence (EI) achieving subjective career success in the global knowledge industry.

Design/methodology/approach

Discussion based on the literature, report, and industry experts.

Findings

EI can be used as an effective tool to influence the attributes of subjective career success such as job satisfaction, new skill acquisition, work-life balance, healthy relationship with peers and pride in work. Employees feel empowered and successful in their careers if their social ability, emotionality, self-control, well-being and, expressed behavior are properly taken care of by their organizations.

Originality/value

This paper introduces a new factor expressed behavior in EI model and suggests various strategies to enhance EI and achieve subjective career success in the knowledge industry.

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