...Smarty P. Mukundan; Dhanya M. Purpose Psychological constructs like emotional labor, emotional intelligence etc. are gaining importance now to understand employee outcomes such as job satisfaction in a health care setting. The study aims to investigate the relationship between Surface Acting (SA...

... intrapreneurial, women leaders consciously behave like men and suppress their feminine characteristics. This results in “emotional labor” that causes undue stress, emotional exhaustion, and burnout. Organizations can help intrapreneurial women leaders succeed by a combination of gender-related sensitization...

... to regulate their feelings as required and exert more influence over the emotional behavior of others. Hence, it might be concluded that EI can play a significant part in ensuring that the favored deep acting emotional labor strategies are adopted. When deep acting is seen as important, firms should seek...