... and places the articles in context. Findings This paper identified that organizations within the health care industry can apply the principles behind being a high reliability organization effectively and improve outcomes. Originality/value The briefing saves busy executives, strategists...

... Health care Social media When a doctor says more people die as a result of worrying about illnesses they might or might not have, rather than illness itself, the medic's opinion might lack the backing of hard facts and figures. But it is one worth noting, especially when the internet has become...

...‐to‐digest format. © Emerald Group Publishing Limited 2012 Leadership Management Development Performance Health care United States of America Memorial Healthcare System (MHS) is the fifth‐largest public healthcare system in the USA, employing over 10,000 clinicians, administrative...