...Charles Carvalho; Fallan Kirby Carvalho; Sheldon Carvalho Purpose In this paper, we provide a brief understanding of the field of managerial coaching, specifically, offering insights on what has been studied and ideas on where the field can move forward. Design/methodology/approach We review...

...Claudio Pousa Purpose The purpose of the paper is to validate if managers (through the use of managerial coaching) can help subordinates develop implementation intentions to address difficult problems and situations with customers. These implementation intentions take the form of new task...