..., the application of training, and rewards/compensation associated with training. Design/methodology/approach – The importance of training as an investment is discussed, followed by a summary/illustration of an example of a training program in a financial services organization that did not result in desired...

... of Human Resource Management (HRM) practices, rewarding, problem-solving, top-down management, and decentralization, in the 1990s, across different technological learning environments. Using a sample of British workplaces, we show that the level of use of diverse HRM practices, aimed at creating different...