...Stephen Willcocks; Tony Conway Evaluates a competence‐based management development programme for a public sector client. Utilizes qualitative methodology to gather data about the impact of the programme on participants′ behaviour and skills. The focus is a large city council, and the participants...

... and controllers, but they could from 110,000 staff. So we wanted the managers to let staff make decisions – encourage them, and help their senior management teams to understand the benefits. © MCB UP Limited 1994 Customer service Food industry Management development Management styles Performance...

... with a feedback instrument in order to rate our perception of group performance against criteria such as achievement of the task, participation, feelings, trust, leadership,etc. © MCB UP Limited 1994 Experiential learning Leadership Management development Outdoor development Personal...

... Limited 1994 Competences Competency framework Management development Problem solving Strategy The big idea of management development over the past ten years has surely been management competence. Few of us have been unaffected by the activities of its advocates. As managers we have...

... of academic articles on the topic, but in the UK,certainly until fairly recently, empowerment has been little more than a word cropping up with persistent regularity in the pages of management magazines and on the agendas of management development conferences. Our own client experiences on both sides...

... schools Management development Midland Bank Corporate culture Perceptions ...

... in particular – have continuing relevance to strategic planning and philosophy not only in North America but also in Europe. Action learning Business schools Higher education Human resource management Management development Manchester Business School Strategic planning The previous papers...

... Management development Masters of Business Administration USA Last spring while reading Business Week, I came across the following text: “Wanted, smooth talking politician able to balance often conflicting demands from vastly different constituents. Risks high. Job all consuming. And you...

... to be understood and delivered with an international perspective, designed to build on the strengths of very different management development traditions. © MCB UP Limited 1994 Business development Business schools Competences Cross‐cultural management Europe International trade Management...

...John Daniel Examines the increasing role of distance learning in management development, drawing on the success of the Open University and the Open Business School. Concludes that distance learning will supply long‐term job‐related development processes for managers. I am not a specialist...

...Judy Oliver The management development market has become client‐led but it remains difficult to make sense of a saturated market. Presents an investment formula for management development which has been applied in Kent County Council. Like business in the public and private sectors...

... and improving performance. © MCB UP Limited 1994 Competences Competency framework Directors Executives Management Charter Initiative Management development The competencies of executives have been receiving unprecedented scrutiny from both practitioners and interested observers...

... at the office. This aid prompted each executive with several questions to consider prior to conducting a feedback session. © MCB UP Limited 1994 Executives Feedback Internal communications Management development Performance appraisal Succession planning Recently, the senior team of our...

... and organizational learning. Attitudes Employee communications Induction Management development Managers The popular business press has chronicled the failure of some high‐level managers appointed from outside an organization to take charge of their new positions. This article offers some guidance...

...Richard L. Bunning Describes a management development programme which has evolved to give middle and upper managers a “bird′s eye view” of their own organization as a total enterprise. Completed over ten to 12 months, the course employs a variety of action learning techniques including a pre‐course...

... to the management course, spoken about how she was currently in the middle of complicated lease negotiations. © MCB UP Limited 1994 Competences Executives Management development Training Women When I was first asked to write an article on the theme of women′s management development I...

...Kimberly A. Wade‐Benzoni; William E. Fulmer Describes an effort by a large US company, GTE, to evaluate the impact of a major management development effort and to decide how best the group responsible for the course should operate in the future to be most effective in performing its role...

...John Temperley Examines the author′s view of future organization requirements and how training and development can provide the means of integrating the organization and the individual. Considers two cases and provides a framework. © MCB UP Limited 1994 Competences Management development...

.... © MCB UP Limited 1994 Competences Management Charter Initiative Management development Skills This is an especially important time in the development of thinking about the kinds of skills which managers will need to manage successfully in the future. The issues which have come...

... Computer‐based training Management development Simulation The 1980s were difficult and turbulent years and, like many other firms at the time, a leading insurance company experienced radical changes in business conditions. The company had until recently been very successful in developing its...