Training Programmes that Equip Managers to Deal with a Diverse Workforce

In 1964, the Congress of the United States passed the Civil Rights Act. Title VII of this act prohibited employers from engaging in employment discrimination based purely on race, colour, religion, gender and national origin. Such a national policy marked the beginnings of a culturally diverse workforce. However, over the years, employers have remained reluctant to hire individuals who were, in their minds, significantly different from their traditional workforce.