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Examines charismatic leadership and how it works in public administration, also states that charisma can be interpreted as inferred and can be conferred by followers. Further states that there are three stages that any leader must use to guide his/her organisation from the present to the future and these are: evaluation; formulation; and development. Concludes, owing to constraints placed on public administration, personalized rather than socialized charisma may be shown.

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