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Defending the frontier: examining the impact of internal salesperson evasive knowledge hiding on perceptions of external customer outcomes

Nawar N. Chaker, Edward L. Nowlin, Doug Walker, Nwamaka A. Anaza

European Journal of Marketing (2021) 55 (3): 671–699.

https://doi.org/10.1108/EJM-02-2019-0174

Published: 30 September 2020

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