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Keywords: Decision making
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Journal Articles
Prosocial process fit: normatively expected purchasing increases the prosocial premium
Available to Purchase
Journal:
European Journal of Marketing
European Journal of Marketing (2019) 53 (4): 661–684.
Published: 20 February 2019
... conventional ones) will increase, relative to when there is no such emphasis. H3. The relationship between prosocial process fit and value perceptions is mediated by engagement. Decision making Willingness to pay Marketers increasingly work according to the premise that customers...
Journal Articles
Influence of non-attendance on choices with varying complexity
Available to Purchase
Journal:
European Journal of Marketing
European Journal of Marketing (2018) 52 (9-10): 2151–2172.
Published: 24 September 2018
... did not test for choice overload. Future studies could investigate more complex designs. The choice environment affects decision-making. Future research could compare laboratory and field experiments. Practical implications Private and public sectors often use DCEs to determine consumer preference...
Journal Articles
Are consumers’ reasons for and against behaviour distinct?
Available to Purchase
Journal:
European Journal of Marketing
European Journal of Marketing (2016) 50 (1-2): 124–144.
Published: 08 February 2016
... in the context of charitable giving. Andreas Chatzidakis can be contacted at: Andreas.Chatzidakis@rhul.ac.uk © Emerald Group Publishing Limited 2016 Ethics Decision making Attitudes Fundraisers work ever harder and more innovatively to raise money in a highly competitive fundraising...
Journal Articles
Sensory description labels for food affect consumer product choice
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Journal:
European Journal of Marketing
European Journal of Marketing (2012) 46 (11-12): 1628–1646.
Published: 09 November 2012
... and the formulation of marketing labels, or taste marketing. This paper also addresses the possible interaction between the disciplines of sensory and marketing science. Labelling Decision making Sensory description Food Grocery retail store Preference Consumer behaviour Marketing strategy When...
Journal Articles
Selecting logistics providers in Thailand: a shippers' perspective
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Journal:
European Journal of Marketing
European Journal of Marketing (2011) 45 (3): 419–437.
Published: 05 April 2011
... freight logistics service quality attributes and their respective impact on shippers' decision‐making process when choosing a 3PL. © Emerald Group Publishing Limited 2011 Freight forwarding Decision making Thailand Globalisation has emerged as a major force shaping business strategies...
Journal Articles
The role of satisfaction, norms and conflict in families' eating behaviour
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Journal:
European Journal of Marketing
European Journal of Marketing (2010) 44 (7-8): 1165–1181.
Published: 27 July 2010
... and Conner, 2001). However, the social norm construct is an individual construct referring to the perception of the expectations of relevant others, and the motivation to comply with these. It does not capture the social interaction that may occur in joint decision‐making, or in individual decision‐making...
Journal Articles
Decision‐based voter segmentation: an application for campaign message development
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Journal:
European Journal of Marketing
European Journal of Marketing (2010) 44 (3-4): 310–330.
Published: 06 April 2010
...Phil Harris; Andrew Lock; Joan M. Phillips; Thomas J. Reynolds; Kate Reynolds Purpose The purpose of this study was to demonstrate how the segmentation of voters based on decision‐making processes, using means‐end laddering research innovations and real‐time interactive online interviewing, can...
Journal Articles
Structure of marketing decision making and international marketing standardisation strategies
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Journal:
European Journal of Marketing
European Journal of Marketing (2009) 43 (5-6): 794–825.
Published: 29 May 2009
...Henry F.L. Chung Purpose Research concerning marketing standardisation is still developing. A new research theme has recently emerged, wherein it is suggested that the structure of marketing decision making is likely to be a factor of marketing standardisation strategy. This study aims to add...
Journal Articles
Children's impact on innovation decision making: A diary study
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Journal:
European Journal of Marketing
European Journal of Marketing (2009) 43 (1-2): 264–295.
Published: 13 February 2009
...Elisabeth Götze; Christiane Prange; Iveta Uhrovska Purpose The purpose of the paper is to analyse children's impact on innovation decision making empirically. Design/methodology/approach This paper is a diary study with 14 parents depicting their experiences with regard to the topic...
Journal Articles
Testing a theoretically constructed relationship management capability
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Journal:
European Journal of Marketing
European Journal of Marketing (2008) 42 (9-10): 1106–1132.
Published: 19 September 2008
... Decision making Relationship marketing Stakeholder analysis Competitive strategy Stakeholder relationships are becoming increasingly central to organisational strategy (Lorenzoni and Lipparini, 1999). Consequently, the capacity to build and manage relationships with client and other stakeholder...
Journal Articles
Making sense of market segmentation: a fashion retailing case
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Journal:
European Journal of Marketing
European Journal of Marketing (2007) 41 (5-6): 439–465.
Published: 05 June 2007
... to develop further our understanding of the tacit and intuitive aspects of segmentation decisions. Practical implications Intuitive decision‐making processes and tacit knowledge employed in them are difficult to replicate and make explicit. However, a better understanding of these intuitive processes...
Journal Articles
Decision waves: consumer decisions in today's complex world
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Journal:
European Journal of Marketing
European Journal of Marketing (2005) 39 (1-2): 216–230.
Published: 01 January 2005
... approach to decision making using image theory. An approach to validating empirically the multi‐phase theory is outlined. Design/methodology/approach This conceptual paper examines the foundations of modern consumer decision theory and argues for a more representative model of actual consumer decisions...
Journal Articles
The effect of word of mouth on services switching: Measurement and moderating variables
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Journal:
European Journal of Marketing
European Journal of Marketing (2004) 38 (9-10): 1173–1185.
Published: 01 September 2004
... on influence is stronger when financial/functional risk is high. © Emerald Group Publishing Limited 2004 Consumer behaviour Buying behaviour Influence Decision making Referral Repeatedly, research has shown the importance of consumer word of mouth (WOM) in the formation...
Journal Articles
Management processes in marketing planning
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Journal:
European Journal of Marketing
European Journal of Marketing (2004) 38 (8): 933–955.
Published: 01 August 2004
... of such dimensions is required. In guiding a firm's marketing to its future, marketing planning decision making is used to pursue dynamic market opportunities. As market opportunities change, firms will need to adapt their plans in order to pursue these developing opportunities. Adaptation is achieved through...
Journal Articles
How do small business managers make strategic marketing decisions?: A model of process
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Journal:
European Journal of Marketing
European Journal of Marketing (2004) 38 (5-6): 659–674.
Published: 01 May 2004
...Graham Jocumsen Argues that a deeper understanding of the current strategic marketing decision‐making processes in small businesses is necessary to raise the acceptance rates of interventions to improve the quality of strategic marketing decisions and consequently firm performance. Despite...
Journal Articles
Consumer decision‐making styles on domestic and imported brand clothing
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Journal:
European Journal of Marketing
European Journal of Marketing (2004) 38 (1-2): 239–252.
Published: 01 January 2004
...Cheng‐Lu Wang; Noel Y.M. Siu; Alice S.Y. Hui The relationship between consumers’ decision‐making styles and their choice between domestic and imported brand clothing is investigated using a sample of Chinese consumers. The multivariate analysis of variance and discriminant analysis results indicate...
Journal Articles
Options of strategic decision making in services: Tech, touch and customisation in financial services
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Journal:
European Journal of Marketing
European Journal of Marketing (2003) 37 (5-6): 774–795.
Published: 01 June 2003
... are evaluated and compared with each other. We conclude with a framework for strategic decision making, which ties together the dimensions of service type, technology and encounter. On the basis of our empirical cases, we suggest that there are numerous strategic options between the ends of each continuum...
Journal Articles
Consumers’ trade‐off between relationship, service package and price: An empirical study in the car industry
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Journal:
European Journal of Marketing
European Journal of Marketing (2003) 37 (1-2): 219–242.
Published: 01 February 2003
...Gaby Odekerken‐Schröder; Hans Ouwersloot; Jos Lemmink; Janjaap Semeijn Assesses whether consumer segments based on relational aspects, service aspects, or price aspects have different preferences concerning these three key decision‐making variables when buying a car. In addition, assesses consumer...
Journal Articles
Assessing the influence of retail buyer variables on the buying decision‐making process
Available to Purchase
Journal:
European Journal of Marketing
European Journal of Marketing (2002) 36 (11-12): 1327–1343.
Published: 01 December 2002
... between buyer characteristics and the importance that they place on different criteria during the decision‐making process. Clear correlations exist, and these can be explained and supported by the qualitative data gathered during the study. © MCB UP Limited 2002 Retail trade Decision making...
Journal Articles
Societal marketing and morality
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Journal:
European Journal of Marketing
European Journal of Marketing (2002) 36 (5-6): 548–569.
Published: 01 June 2002
... be refocused away from prescribing what “moral” or “societal” marketing should be, and towards developing an understanding of the structures, meanings and discourses which shape and explain marketing and consumption decision making and sustain its positive and negative impacts on society. © MCB UP Limited...
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