A New Multi‐media Training Package for Staff Appraisal Part 3: Lessons Learned

In the previous two articles, we explained the background, the steps in design and testing, and discussed in detail the components of the Staff Appraisal Training package and how it is being used in the Civil Service. In this, the last article, we go on to describe the lessons we learned during the life of this fascinating project and to make suggestions about how the material can be used by organisations outside the Civil Service.