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It is frequently asserted that there is a link between the nature of training provision within an organization and its success or failure. Within this approach is an assumption that training is simply a neutral tool to be applied to the benefit of all. This article challenges this approach, arguing that training is an issue that may be the subject of disagreement and conflict. Using evidence gained from managers and trade union representatives in health care services in France, Finland and the UK, it is argued that all aspects of training provision are best handled through traditional collective bargaining procedures. This suggests that there is a need to provide training for managers and union representatives to enable them to understand both training issues and collective bargaining procedures.

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