Neurolinguistic programming (NLP) is a set of techniques designed to make you better at what you do. NLP helps you to understand yourself and others and teaches you how to communicate effectively with others in order to build better relationships with them. Reports on a longitudinal study of the effect of a two to three day NLP course on managers and staff in the hospitality industry. The evaluation is unique as it is the only known longitudinal research into the effects of NLP. Measurements were taken on four psychometric measures at four time periods. The four constructs measured are all positively linked to performance. Three show increases over the start of course measure. Self‐efficacy does not. The verdict on the efficacy of NLP is unclear. Draws some conclusions on the extension of the research.
Skip Nav Destination
Article navigation
1 August 2002
This article was originally published in
Journal of European Industrial Training
Research Article|
August 01 2002
The effect of neurolinguistic programming on organisational and individual performance: a case study Available to Purchase
John E. Thompson;
John E. Thompson
School of Hospitality, Tourism and Consumer Studies, University of Ulster at Jordanstown, Jordanstown, UK
Search for other works by this author on:
Lisa Courtney;
Lisa Courtney
School of Hospitality, Tourism and Consumer Studies, University of Ulster at Jordanstown, Jordanstown, UK
Search for other works by this author on:
D. Dickson
D. Dickson
School of Psychology and Communication, University of Ulster at Jordanstown, Jordanstown, UK
Search for other works by this author on:
Publisher: Emerald Publishing
Online ISSN: 1758-7425
Print ISSN: 0309-0590
© MCB UP Limited
2002
Journal of European Industrial Training (2002) 26 (6): 292–298.
Citation
Thompson JE, Courtney L, Dickson D (2002), "The effect of neurolinguistic programming on organisational and individual performance: a case study". Journal of European Industrial Training, Vol. 26 No. 6 pp. 292–298, doi: https://doi.org/10.1108/03090590210431265
Download citation file:
1,253
Views
Suggested Reading
A Model for Personal Success
Management Decision (March,1992)
Introducing NLP
Journal of European Industrial Training (March,2000)
How to Resolve Conflict in the Workplace
Leadership & Organization Development Journal (September,2002)
Social identity is key to human resources development: Theory and implications for learning programs
Development and Learning in Organizations: An International Journal (August,2007)
A value‐based paradigm for creating truly healthy organizations
Journal of Organizational Change Management (August,1999)
Related Chapters
Coopetition and Knowledge Dynamics: Knowledge Creation and Management for Growth
Global Opportunities for Entrepreneurial Growth: Coopetition and Knowledge Dynamics within and across Firms
The Use of Activity-based Costing with Competitive Strategies: Impact on Firm Performance
Advances in Management Accounting
Corporate Social Capital in Chinese Guanxi Culture
Contemporary Perspectives on Organizational Social Networks
Recommended for you
These recommendations are informed by your reading behaviors and indicated interests.
