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Journal Articles

Promotion in call centres: opportunities and determinants

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María Tatiana Gorjup, Mireia Valverde, Gerard Ryan
Journal: European Journal of Training and Development
Journal of European Industrial Training (2008) 32 (1): 45–62.
https://doi.org/10.1108/03090590810846566
Published: 25 January 2008
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Journal Articles

Mapping out devolution: an exploration of the realities of devolution

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Rosalía Cascón‐Pereira, Mireia Valverde, Gerard Ryan
Journal: European Journal of Training and Development
Journal of European Industrial Training (2006) 30 (2): 129–151.
https://doi.org/10.1108/03090590610651267
Published: 01 February 2006
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