...Ryan Lauerman; Brad Shuck; Jason Immekus Purpose The study aims to examine the influence of compassionate leadership and role clarity on employee engagement based on data obtained from a large, multi-site banking organization in the Midwest United States. This research is an extension building...

...Nicolle Kristine Hebeisen; Matthew W. Hurtienne Purpose This study aims to explore remote frontline contact center employees’ perceptions of leadership practices and behaviors and how these positive and negative perceptions influence employee engagement, based on their individual experiences...

... the impact of empowering leadership on the creative performance of employees. HEXACO Empowering leadership Mastery goal Employee engagement Agreeableness indicates cooperation, compassion and consideration for others’ feelings. Supportive and empathetic leadership is preferred by agreeable leaders...

... exchange between leaders and employees. EL provides a framework for these exchanges to occur and for employee needs to be considered, thus resulting in increased employee engagement, productivity and retention. Research limitations/implications EL can take a significant amount of time, especially when...

...Omaima Hajjami; Oliver S. Crocco Purpose The purpose of this study is to investigate the factors that influenced employee engagement in the context of remote work as a result of the COVID-19 pandemic and compare them with antecedents of employee engagement in traditional workplaces. Design...

... on the effects of training and development (TD) on employee engagement (EE), satisfaction (ES) and retention (ER). Design/methodology/approach For empirical analysis, the authors use structural equation modeling and data collected from employees in a developing economy. Findings TD is positively...

...Mohd Arwab; Mohd Adil; Mohd Nasir; Mohd Ashraf Ali Purpose The purpose of this study is to analyse the perception of employees towards training and also examine the mediation effect of employee engagement between training and task performance. Design/methodology/approach An integrated model...

... 04 2021 03 05 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Employee engagement Job engagement Managerial coaching Perceived organizational support Social exchange theory Organizational support theory Higher education...

...Byung Han So; Ji Hyun Kim; Yun Jeong Ro; Ji Hoon Song Purpose The purpose of this paper is to develop a reliable and valid measurement scale of employee engagement that can be used in human resources departments in any industry field. Design/methodology/approach This study used the measurement...

...Jiwon Park; Soo Jeoung Han; Jiyoung Kim; Woocheol Kim Purpose The purpose of this paper is to investigate the structural relationships among transformational leadership, affective organizational commitment and job performance, as well as the mediating effect of employee engagement...

...Andrew Loring; Jia Wang Purpose Employee engagement literature pertaining to professional salespeople has revealed several antecedents and consequences that lead to greater performance and turnover reduction. However, engagement literature in the field of human resource development (HRD) does...

...Brad J. Kovaleski; Vishal Arghode Purpose The purpose of this paper is to study employee engagement in higher education by examining full-time non-tenure track faculty members’ perceptions at a North East US state public university. Design/methodology/approach The authors used semi-structured...

...Hazel Kershaw-Solomon; Nick Beech; Jeff Gold; Julia Claxton; Tricia Auty; Susan Beech Purpose The purpose of this paper is to explore the impact competency frameworks as standardisation can have on the employee engagement of academic staff within higher education (HE) through their employment...

...Huyen Thi Minh Van; Fredrick Muyia Nafukho Purpose The purpose of this paper is to explore the antecedents and consequences of employee engagement (EE) in global research and Vietnamese business context. Design/methodology/approach This review was conducted in the following order...

...Karen R. Johnson; Sunyoung Park; Kenneth R. Bartlett Purpose The purpose of this study is to examine the relationship between service orientation, customer service training and employee engagement of firms in the hospitality sector of the tourism industry. Design/methodology/approach A total...

... responsibility (CSR). This paper specifies key antecedents of engagement within the theoretical framework of the self-determination theory as it relates to employee engagement and CSR. Design/methodology/approach – The methods used for the purpose of this paper include a review of the relevant literature...

... , pp. 65-66) proposed a theoretical model using the emerging psychological theory of self-determination (SDT) that “addresses the mechanisms underlying employee engagement in […] work activities and helps to make connections between state engagement and its antecedents and consequences”. Little work...

... then provides a brief overview of the articles for this issue focussing on HRD and innovation. Findings – HRD interventions can positively contribute to organisation's innovation activities. HRD is also found to positively influence employee engagement, leadership, manager's motivation to learn...

... research. Colm Fearon can be contacted at: colm.fearon@canterbury.ac.uk © Emerald Group Publishing Limited 2013 Employee engagement Retail Efficacy Social cognitive theory Reciprocal exchange Employees behaviour Employees relations In recent years, organisations have been...